Send but cannot receive
We check MX records, domain routing, mailbox existence, provider status and whether another server is still claiming local delivery.
Email Troubleshooting
Business email not working? Start with the failure, not the guess.
If business email can send but not receive, receive but not send, bounce or suddenly stop working, the cause is usually traceable through DNS, provider routing, authentication, mailbox configuration or account state. DSDillon works from the symptom back to the failing layer.
DSDILLON DIAGNOSTIC BUSINESS-EMAIL-N
What is the business experiencing?
Your company email is unreliable and staff or customers are already being affected.
Evidence before actionDSD
Commercial consequence
Why this problem deserves a proper diagnosis.
01
Inbound inquiries may be lost.
02
Outbound messages may bounce or fail silently.
03
Temporary fixes can mask the root cause and fail again.
REAL DNS DIAGNOSTIC PUBLIC RECORDS
Business Email Health Check
See whether your domain has the email records inbox providers expect.
Enter a company domain. DSDillon will inspect publicly available MX, SPF, DMARC and nameserver records in real time. No mailbox password is required.
This diagnostic reads public DNS only. It does not access email contents or private accounts.READYWaiting for a domain
Receive but cannot send
We check SMTP authentication, provider restrictions, SPF/DKIM configuration, account security and whether the sending path matches the intended provider.
Stopped after a DNS change
Website, email and verification records can coexist, but one careless zone edit can redirect or invalidate a service. We compare the current DNS zone against the intended mail architecture.
Speak with DSDillon
Bring us the problem as it exists now.
Call +1 (302) 339-1954, message us on WhatsApp or send a detailed inquiry. You do not need to diagnose the cause before contacting us.