Map the work
Document the process, roles, records and connections.
Custom business software
CRM, booking, client portals and operational systems built around your business. Connect enquiries, orders, documents and financial records from the first request to the completed work.
New applications, existing system integrations and data migration.

The work to connect
Missed follow ups, repeated data entry and scattered project information each need a defined workflow. Choose the records and people your application must connect.
Lead capture, assignments, appointments and client updates can share the same working history.
Systems
Explore the development scope, questions and connections for each application.
Custom CRM development for lead capture, sales pipelines, assignment, customer communication and reporting. Connect your existing channels and systems.
Explore the workBooking software development for appointments, staff, rooms and equipment. Plan availability, deposits, rescheduling and protection against double bookings.
Explore the workBranded client portals for project updates, documents, approvals, invoices and support requests. Build access around each customer and organization.
Explore the workProperty management software for leasing enquiries, maintenance, resident communication, collections and reporting, with supported platform integrations.
Explore the workLogistics software development for warehouse orders, dispatch, vehicle records, proof of delivery and GPS integrations, with offline workflow planning.
Explore the workOperational dashboards combining CRM, accounting, inventory and service data. Define calculations, reporting periods and the records behind each figure.
Explore the workAutomate invoice and document intake from email, PDFs and images. Build extraction, duplicate checks, review queues and accounting exports.
Explore the workCase management applications for matters, deadlines, document versions, client access, billing and review workflows with configurable permissions.
Explore the workBuild knowledge assistants that search approved documents, cite supporting material and respect access permissions, with measured answer quality.
Explore the workCommission specialist platforms for applications, review workflows, supply records and institutional reporting against a written specification.
Explore the workConnect business tasks, approvals and records with custom workflow automation, error handling and a visible history of each completed action.
Explore the work
Work already built
Our case studies document the POS and accounting application, Terminal and Commander, MCP connector and internal operations platform.
They show the brief, implementation decisions and current scope. Interactive workflow examples use labelled sample data.
Explore the case studiesExisting software
We assess the product edition, account permissions and records that need to move before specifying an integration.
Connect HubSpot records to websites, custom applications, reporting and operational workflows with reviewed field mapping and account permissions.
Explore the workPlan WhatsApp customer conversations, lead assignment, staff takeover and CRM records through supported business messaging connections.
Explore the workConnect Buildium property records to reporting, maintenance and custom portals through an authorized API integration and reviewed data mapping.
Explore the workBuild custom Procore data connections, reporting and approved assistant tools around project access, record mapping and operational review.
Explore the workBuild Notion workspaces, client project views and connected workflows with explicit sharing rules, permissions and source ownership.
Explore the workConnect Google or Microsoft calendars and approved business inboxes to booking, CRM and document workflows with controlled permissions.
Explore the workDelivery
Requirements, test records, source ownership and support are part of the project conversation.
Document the process, roles, records and connections.
Review the interface and a complete example workflow.
Check permissions, recovery and the opening records.
Deploy the approved release with operating instructions.
Plan the project
Compare the costs, estimate handling time and prepare a brief for your operating market.
Calculate a three year software budget and estimate manual handling time using your own figures. Review development and operating cost assumptions.
Explore the workDiscuss custom software projects across 22 markets. Plan languages, currencies, hosting, local review and remote delivery arrangements.
Explore the workPrepare a software project brief with the business problem, market, users, systems and integrations, then send your enquiry to DSDillon.
Explore the workStart with the business problem
Bring the current process, the software you use and the result you need. We will work through the scope, connections and delivery requirements.

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