DSDillon / Business applications
Custom Workflow Automation Development
Remove repetitive handoffs from everyday work. We connect the trigger, decision, approval and destination record so the team can see what happened.
Write down the current handoff
A quotation becomes an order, a receipt enters accounts or a new employee needs a checklist. Map the inputs, decision points, responsible people and completion evidence. Rules that exist only in memory need to be made explicit.
Automations can use existing APIs, scheduled imports and internal tools. The choice depends on access, expected volume and the consequence of a failed or repeated action.
Give failures somewhere to go
A missing supplier, expired authorization or rejected payment notification should create an actionable exception. Keep the original request and the response. A retry uses the same identity for work that has already started.
Approval thresholds and escalation times are agreed with the business. Delayed jobs need visible state and ownership so a queue is not mistaken for completed work.
Preserve the original record
Stable source and destination identifiers connect the workflow. The mapping states which system owns each field and how later corrections propagate. Deletion and cancellation need separate treatment.
Tests include repeated notifications, a changed source record, a temporary outage and a destination that accepted a request before the response was lost.
Make the automation maintainable
The handover includes the process map, configuration, credentials ownership, monitoring and recovery instructions. The team should be able to pause a workflow and understand pending actions.
Bring one repetitive process with example inputs and the desired output. A small, complete workflow provides the first acceptance test.
Project questions
Can you automate work between existing systems?
Yes, where supported access is available. We inspect the interfaces and agree record mapping, failure handling and approvals.
Can staff approve a step before it runs?
Yes. The approval identifies the exact request, reviewer and version of the data being acted on.
DSDillon / Development service / Updated 26 September 2026
Start with the business problem
Tell us what needs to change.
Bring the current process, the software you use and the result you need. We will work through the scope, connections and delivery requirements.
